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Privacy Policy

East TN Fingerprinting  Privacy Policy.

Please read the information below.

Policy

In the event of a rejected fingerprint card(s) after being sent, reviewed, and submitted to the appropriate entity, we will conduct another fingerprinting session for the client but must be within 30 days of the last appointment. We will not charge the client for processing the fingerprinting card but will charge a travel fee if requested.

Payment must be made prior to the appointment in order to reserve the appointment time. For all mobile appointments.

If you have scheduled a mobile appointment, it is imperative that you are ready for the set appointment time. For every 5 min waiting for the client, we will charge an additional $5 + the processing fee.

If a situation occurs and the client fails to follow the directions of our technicians during the scheduled appointment and causes the fingerprints and/or the FD-258 card to be unusable, the client will be charged for a replacement card plus processing fee.

Additional fees are to be paid in full prior to the completion of the appointment.  If you fail to comply it may result in the termination of the appointment and no refund.

Fees are NONREFUNDABLE!!! If you do not show up to the appointment at the time selected, THERE WILL BE NO REFUND!!!! You will need to book and pay for another appointment.

An appointment is needed.

Privacy and Confidentiality

East Tennessee Fingerprinting  is committed to protecting the privacy and confidentiality of our client's information. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided to us by our clients. By using our services, clients acknowledge and agree to the practices described in this policy.

  1. Collection of Personal Information We may collect personal information from clients through various means, including but not limited to, online forms, telephone conversations, email communications, and in-person interactions. The types of personal information we collect may include, but are not limited to, names, contact information, financial details, and any other information necessary to provide our services.

  2. Use of Personal Information We use the personal information provided by clients solely for the purpose of fulfilling their requests, delivering services, and maintaining business operations. This may include, but is not limited to, communicating with clients, processing payments, providing customer support, and improving our services.

  3. Disclosure of Personal Information We do not disclose clients' personal information to third parties without their explicit consent, unless required by law or when necessary to protect our legal rights, enforce our Terms of Service, or prevent fraud or harm to clients or others. We may, however, share personal information with trusted third-party service providers who assist us in operating our business, as long as they agree to keep the information confidential.

  4. Data Security We take appropriate measures to safeguard clients' personal information against unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security protocols and technologies to ensure the integrity and confidentiality of the information we collect.

  5. Retention of Personal Information We retain clients' personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the personal information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.

  6. Client Rights Clients have the right to access, modify, or delete their personal information held by us. If clients wish to exercise these rights or have any questions or concerns regarding their personal information, they may contact us using the contact details provided at the end of this Privacy Policy.

  7. Updates to Privacy Policy We reserve the right to update or modify this Privacy Policy at any time without prior notice. Clients are encouraged to review this policy periodically for any changes. Continued use of our services after any modifications to this policy constitutes acceptance of the updated Privacy Policy.

  8. Contact Us If clients have any questions, concerns, or requests regarding this Privacy Policy or the handling of their personal information, they may contact us at:

Schedule Today!

Our team of experts will help you navigate your fingerprinting and background check needs. Call us or email us!

+1 865-252-5302

Same Day Appointments Available. Must call or schedule online for an appointment (no walk-ins).

For mobile appointments or group pricing please use our contact form

 

(For Mobile Service Additional Costs Per Mileage Applies. Payment Due At Time Of Appointment)

Contact Form

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